bl88's Privacy Policy

1 Introduction

bl88 is a safe and reliable online gaming platform operated for users in Bangladesh. We place the highest importance on our users' privacy and are always committed to keeping their personal information secure.

This privacy policy describes how bl88 collects your personal information, how that information is used and stored, and what rights you have over your information. By using our platform, you are considered to have agreed to the terms of this policy.

We believe that transparency and trustworthiness are the foundation of a healthy platform-user relationship. That is why we maintain complete transparency about how we collect and use information.

2 Information Collection

bl88 may collect the following types of information:

2.1 Information You Provide Directly

Information you provide yourself when you create an account or use our services on the platform:

• Full name and identity details
• Email address and mobile number
• Date of birth (for age verification)
• bKash, Nagad, or Rocket number (for payments)
• Account password (stored in encrypted form)

2.2 Automatically Collected Information

When you use our website, some information is collected automatically:

• IP address and device type
• Browser type and version
• Pages visited and time spent
• Login time and date information
• Gaming activity and transaction history

2.3 Identity Verification Information

To ensure a safe environment and protect minors, bl88 may request additional documents during identity verification. These documents are stored under strict security.

3 Purpose of Information Use

bl88 uses the collected information for the following purposes:

• Account management: Creating, maintaining, and securing your account.
• Service delivery: Providing the best gaming experience according to your preferences.
• Financial transactions: Processing deposits and withdrawals safely and accurately.
• Customer support: Resolving your questions and issues.
• Security: Preventing fraud, unauthorized access, and other security risks.
• Notifications & communication: Sending relevant promotions, updates, or important notices.
• Legal obligations: Complying with applicable laws and regulations.
• Service improvement: Continuously improving the platform and user experience.

4 Information Storage & Security

bl88 takes the security of your information very seriously. We use industry-standard protection measures.

4.1 Technical Security

• SSL encryption: All data transfers on our website are encrypted using SSL/TLS technology.
• Password hashing: Your password is never stored directly — only an encrypted hash is stored.
• Firewall protection: Advanced firewall systems are active to prevent unauthorized access.
• Secure servers: All data is stored on safe and protected servers.

4.2 Retention Period

Your information is retained for as long as your account remains active. Even after an account is closed, certain information may need to be kept for a defined period due to legal requirements or dispute resolution. After the required period, information is securely deleted.

4.3 Response to Data Breaches

In the event of any data security breach, we will notify affected users as soon as possible and take the necessary protective measures.

5 Sharing Information with Third Parties

bl88 may share certain information with third parties in limited circumstances. However, this is always for specific purposes and under strict conditions.

5.1 Service Providers

We work with trusted third-party service providers for payment processing, technology infrastructure, and customer support. These partners receive only the information necessary to deliver specific services and may not use it for any other purpose.

5.2 Legal Requirements

We will provide information when required to do so by court order, government directive, or a valid legal process.

5.3 What We Do Not Do

• Your information is not sold to any advertiser.
• Information is not shared for marketing purposes without your consent.
• Information is not transferred to unnecessary third parties.

6 Cookies & Tracking Technologies

The bl88 website uses cookies and similar technologies to improve the user experience.

6.1 Types of Cookies

• Essential cookies: These are required for the platform's basic functionality, such as maintaining login sessions.
• Functionality cookies: Help remember your preferences and settings.
• Analytics cookies: Collect anonymous statistics to help us understand how the platform is used.

6.2 Cookie Control

You can control or disable cookies from your browser settings. Please note that disabling certain cookies may limit some functionality of the platform.

7 Your Rights

As a bl88 user, you have the following rights:

• Right to know: You can ask to find out what information we hold about you.
• Right to correction: If any of your information is incorrect, you can request that it be corrected.
• Right to deletion: In certain circumstances you can request that your information be deleted, though some information may need to be retained due to legal obligations.
• Right to restrict processing: In certain circumstances you can request that the processing of your information be restricted.
• Right to opt out of notifications: You can request that marketing-related communications be stopped.

To exercise these rights, please contact our support team. We will generally take the necessary steps as quickly as possible after receiving your request.

8 Payment Information Security

All financial transactions on bl88 are handled through bKash, Nagad, and Rocket. These mobile financial services process transactions using their own secure infrastructure.

8.1 Core Principles of Payment Security

• We never store your mobile financial service PIN or password.
• Every transaction is processed through an encrypted channel.
• Transaction confirmations and records are stored securely.
• Additional verification may apply for suspicious transactions.

8.2 Minimum Transaction Limits

To ensure the security of your account, bl88 has set a minimum deposit amount of ৳300 and a minimum withdrawal amount of ৳800.

9 Protection of Minors

bl88 provides services only to those aged 21 and above. We do not collect information from minors and discourage them from using the platform.

We verify age at the time of registration. If we become aware that any user is a minor, their account will be closed immediately and any information collected will be securely deleted.

10 Policy Changes

bl88 may update this privacy policy from time to time. Changes may be made to this policy to keep up with changes in our services, technology, or legal requirements.

For any significant changes, we will notify you by email or through a notice on our platform. Continued use of the platform after changes will be considered acceptance of the updated policy.

The latest version of this policy will always be available on this page. You can see the "Last updated" date at the top of the page to know when the policy was last changed.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English, 24 hours a day, 7 days a week.

• Live chat: Use our live chat for 24/7 instant support.
• Email: [email protected]

Use the channels listed above to submit any requests or complaints regarding your information. We are committed to resolving your issues as quickly as possible.